Our Solutions
Our solutions are designed to take away the worry and hassle from your IT and allow you to concentrate on your business and your customers. This can only be achieved by meeting with you and listening carefully so that we can gain an understanding of how your company operates and the IT services that you require. Then working together we will choose a starting point from one of our support plans in the table below. This can then be customised to suite your businesses individual requirements.
Support Plans
No two businesses are the same, and no two businesses have the same IT requirements. That's why all of our support plans are designed to be flexible, and can be adjusted to meet your specific needs.
| Services |
Platinum
(Unlimited Support) |
Gold
(Unlimited Remote Support) |
Silver
(Regular Maintenance) |
Bronze
(Pay as you go) |
| Discount off project work |
20% |
15% |
10% |
5% |
| Monitoring and Alerts |
Advanced |
Advanced |
Standard |
Basic |
| Remote Support |
UNLIMITED |
UNLIMITED |
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| On-Site Support |
UNLIMITED |
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| Monthly Health Check |
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| Monthly Maintenance |
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| Account Administration |
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| Dedicated Account Manager |
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| SECURITY |
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| Router/Firewall Management |
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| Patch Management |
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| Managed Anti-Virus |
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| Managed Anti-Spyware |
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| Managed Anti-Spam |
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| DETAILS |
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| Minimum Contract |
6-12 Months |
6 Months |
3 Months |
1 Month |
| Audit Required |
Yes |
Yes |
No |
No |
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Contact Us
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